AI is a critical component of any data-centric service. The service harvests millions of data points in over 200 countries and in over 40 languages to create a searchable repository of relevant information that goes back to around 2004 for the most part. AI and natural language processing and keyword string distance matching techniques like those used by Google and Microsoft, are then used to associate and categorise the information relating to individuals and organisations that then allow us to drive confidence scores against end-user queries.
AI is also implemented through our identity and document verification. We utilise it for document proof and data extraction, biometric facial recognition, address validation through OCR and a multitude of other use cases. Our AI serves to process identifications more accurately, at the fastest speed possible. Through the application of this technology, we’ve reduced our end-to-end KYC processing time to just 90 seconds at 99.98% fraud-detection accuracy, and that time will continue to decrease as we expand our coverage of different documents. As users demand smoother onboarding processes, reducing processing time becomes ever more critical to preventing drop off and delivering a streamlined customer experience.
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